Any information we collect on 4G Wireless website, or that you provide:
- is used to provide information on our products and services,
- will not be sold or rented to others,
- and will not be shared with other organizations without your specific consent.
4G Wireless does not use cookies in order to track your visit. At 4G Wireless, we are committed to respecting and maintaining your online privacy.
What information do we collect?
We request information from you when you register on our site or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail or other information. You may visit our site anonymously.
What do we use your information for?
Information we collect from you may be used in one of the following ways:
- To personalize your experience – your information helps us to better respond to your individual needs.
- To improve the website – we continually strive to improve the website offerings based on the information and feedback we receive from you.
- To improve customer service – the information helps us to more effectively respond to your requests and support needs.
- To process transactions – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by you.
- To send periodic emails – the email addresses you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- To administer a contest, promotion, survey or other site features.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information.
Do we use cookies?
We do not use cookies.
Online Privacy Policy Only
This online privacy policy applies to information collected through our website and not to information collected offline.
Your Consent
By using 4G Wireless web site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting us
If there are any questions regarding this privacy policy you may contact us using the Contact Us tab at the top of this page.
Return Policy
By purchasing products and services from 4G Wireless Inc. you expressly agree:
- To authorize 4G Wireless to charge your credit card an Early Termination Fee of two hundred dollars ($200.00) plus collection fees (if applicable) per line per product/handset if you cancel your service within one hundred eighty one (181) days of the date of your purchase.
- No refunds on accessories. Accessories may be exchanged within fifteen (15) days of the date of purchase with original packaging and receipt.
- You may receive a refund or exchange a handset within thirty (30) days of purchase if:
- The barcode is not removed;
- The handset has less than five hundred (500) minutes of talk time;
- It is like-new and in resalable condition; and
- You have your receipt and original packaging of the handset, travel charger (if included), manuals, software, cords, and any other item listed on the “This Package Includes” section of the original packing box. There will be a fifty dollars ($50.00) charge for each missing component.
Refund checks will be mailed out within six (6) to eight (8) weeks of the date of the return.
- PLEASE WAIT THIRTY (30) DAYS BEFORE REMOVING BARCODES.
- There will be no refunds or exchanges for prepaid starter kits that have been opened.
- There will be a thirty five dollars ($35.00) re-stocking fee for any returns plus an additional one hundred dollars ($100.00) for laptop devices.